Done-for-you retention for auto repair shops
Loop reads your invoices, picks who to bring back and with what offer, and shows whether it made you money. You approve every message.
The shop, customer, and numbers on this page are made-up examples.
See how it works
Loop reads your invoices and builds your customer list. It sees who hasn't been back and what they came in for.
| Work | Amount |
|---|---|
| Front brake pads and rotors | $386.00 |
| Oil change | $54.00 |
| Total | $440.00 |
They scan your shop's QR code or open your link, then confirm with a code sent by text. Anyone who hasn't opted in gets no texts, and replying STOP always works.
Loop drafts the offer and caps the discount against your margins. You see who gets it, how, what it says, and when it ends. Try the button.
12 more customers match but haven't opted in. They won't get this.
Each customer gets a unique code, so every redemption can be traced back to the offer that caused it.
The code works once. You link it to the visit it produced, and that invoice becomes the start of Dana's next loop.
Some customers are held back from each offer on purpose, so you can compare the two groups. Results aren't guaranteed, and you'll see them either way.
| Work | Amount |
|---|---|
| Oil change | $54.00 |
| Tire rotation | $35.00 |
| Coupon, 10% | −$8.90 |
| Total | $80.10 |
The problem
Every shop has a quiet day. Over months it becomes background noise — a Tuesday that's just "always slow," a bay sitting half-empty while the techs wait. But a day that runs below its own norm, week after week, is recoverable work sitting in plain sight.
The usual response is to guess at a discount, run it across the whole week, and quietly train your regulars to wait for a deal on oil changes and brake jobs you'd have booked anyway.
Illustrative example — Tuesday runs ~41% below every other day.
Why Loop is different
Does this actually work?
We'd rather point you to the research than ask you to take our word for it.
Consumers already respond to this
32 studies
Coupons measurably change buying behavior — across a peer-reviewed meta-analysis.
The value isn't capped by redemption
<20%
Most of a coupon's lift comes from people who see it, not redeem it — redemption is the smaller part.
Why Loop defaults the way it does
Percent-off framing raised spending and basket size, and well-designed — not rushed — deal windows can raise seller profit.
Why we built this
We built Loop because good shops kept getting burned by "smart" marketing that slashed prices, blasted their customers, and never showed the math. Loop does the opposite: it finds the one slow day in your week, prescribes a single margin-aware deal, and proves what it actually did — with every number in the open. No guarantees, no black box.
— Built for auto shops in New Jersey
Questions
Do I need a POS?
No — start with the daily totals you already have, from a spreadsheet export or a few typed rows. Connect QuickBooks later if you want.
What does it cost?
Nothing during the pilot. We're working with a small group of shops first; pricing later will be flat and predictable — no per-seat games.
What if a deal loses money?
Discounts are capped against the margins you enter (and we flag it when a margin is assumed). If a deal isn't paying off, the Outcomes report shows it and you can stop it anytime.
Who sees my numbers?
No other business ever sees your numbers. We use them only to run your analysis, and nothing goes to a customer until you approve it.
Join the pilot
We're working with a small group of auto repair shops first. It's free during the pilot; pricing later will be flat and predictable — no per-seat games.
Join the pilot